Amazon is preparing a rollout of smart glasses for its delivery drivers that promise to make deliveries easier, but could turn every trip to the door into multiple photographs. According to Bloomberg research, The devices capture images every few seconds as workers walkSomething that can translate into thousands of photographs in a day.
The problem is that customers don’t have the option to prevent this collection, view the photos, or request their deletion The glasses, unveiled by Amazon in October 2025, will help delivery people locate packages, follow directions and photograph deliveries without using their mobile phones, but they’ll go a bit further.
Images also serve to feed Wellspring, an AI tool that allows us to create more accurate maps of our surroundings. Viraj Chatterjee (responsible for the project) admitted to Bloomberg that the company did not even consider offering customers the possibility of rejecting images. Therefore, it aims to deploy 5,000 devices by 2026 and cross 20,000 by the end of 2027.
Amazon maintains privacy measures, but questions remain
The company says its main objective is to improve delivery and not monitor customers, so it implements systems that blur faces and license plates before photographs are reviewed by authorized personnel. In addition, they confirmed that the glasses do not record video or sound and delivery people can disable the camera with a physical switch.
Amazon, for its part, says that images are automatically deleted after a short period of time, but does not specify exactly how long this storage lasts. So the question is that That protection depends on the decision of the company and the people who use the devicesThere is still no specific exclusionary process when photographing people.
According to Bloomberg, authorities can access the images through a court order. Amazon defends that the technology allows us to work faster and reduce errors, but its deployment has sparked a debate that goes beyond distribution: How much can a company collect photos of homes and people to improve a service without giving them the chance to refuse?
Picture | amazon
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